Quality System is one of the most important point of strenght of our company .
Silvano Chiapparoli Logistica focused its activity on quality: its Quality System has been structured according to current legislation and also on customer’s requirements.
Due to ISO 9001 certification, AIFA and MOH authorizations , Silvano Chiapparoli Logistica Standard Operating Procedures guarantee the compliance of all company flow according to cGMP /cGDP:
- Deviation and CAPA Management system (Corrective Action and Preventive Action System used to investigate the root cause of each observation had during customer audits and inspections and close it accordingly)
- Carriers and other suppliers auditing activity
- Complaint management System
- HACCP System ( in order to be complied with food products, including supplements as per integrators)
KPIs analysis (Silvano Chiapparoli Logistica KPI system could be easily adapted according to customers requirements
- Monitoring Temperature activity: Silvano Chiapparoli Logistica performs a continuous monitoring temperature activity on pharmaceutical transportation. This activity is carried out using the “worst case approach” identifying the critical transit point and the “worst” route since the last mile.
- Regular Meeting with customers and their active participation required during carriers audits.